2016 Conference


A look at IN FLUX: Canada's First Service Design Conference

Don't know what to expect? The video above compiles some of the best moments of our very first conference, back in December 2016. IN FLUX brought together service design practitioners, enthusiasts, researchers, and students to explore this emerging field of practice. The event took place on December 1, 2016 at the Rotman School of Management at the University of Toronto for Canada